Terms & Conditions
Effective Date: 2nd August 2025
Business Name: Soil Free Gardening
ABN: 28 484 044 686
Website: soilfreegardening.com.au
Welcome to Soil Free Gardening! These Terms & Conditions govern your use of our website and any purchases you make from us. By accessing our website or placing an order, you agree to be bound by these Terms. Please read them carefully.
1. General
1.1. Soil Free Gardening (“we”, “our”, “us”) operates as an Australian online retailer selling soil-free potting mixes and gardening products.
1.2. By using our website, you confirm that you are at least 18 years old or have the consent of a parent or guardian.
1.3. We reserve the right to update these Terms at any time. Continued use of our website constitutes your acceptance of any changes.
2. Products and Availability
2.1. All products listed on our website are subject to availability.
2.2. Product descriptions, images, and specifications are provided in good faith. Minor variations in colour or packaging may occur.
2.3. We reserve the right to discontinue or update any product at our discretion.
3. Pricing and Payment
3.1. All prices are listed in Australian Dollars (AUD) and are inclusive of GST, where applicable.
3.2. Payment is required at the time of purchase via our approved payment methods (e.g., Visa, MasterCard, PayPal).
3.3. We reserve the right to change prices at any time, but confirmed orders will not be affected.
4. Shipping and Delivery
4.1. We currently ship Australia-wide only.
4.2. Estimated delivery times are provided on our Shipping page and are indicative only. Delays outside our control (e.g., postal service disruptions) may occur.
4.3. Risk of loss or damage passes to you once the order is delivered to the shipping address provided.
5. Returns and Refunds
5.1. Our Returns Policy complies with the Australian Consumer Law (ACL).
5.2. You are entitled to a replacement, repair, or refund if a product is faulty, not as described, or unsafe.
5.3. Change-of-mind returns are accepted within 30 days of delivery if the product is unused and in its original packaging. Return shipping is at your expense unless the product is faulty.
5.4. For full details, please see our Returns Policy page.
6. Limitation of Liability
6.1. To the extent permitted by law, we are not liable for any indirect or consequential loss arising from the use of our products or website.
6.2. Nothing in these Terms limits your rights under the Australian Consumer Law.
7. Intellectual Property
7.1. All content on our website, including logos, product images, and text, is owned by Soil Free Gardening or licensed to us.
7.2. You may not reproduce, copy, or distribute our content without prior written consent.
8. Privacy
8.1. We handle your personal information in accordance with our Privacy Policy, available on our website.
8.2. By using our website, you consent to our collection and use of personal information as outlined in our Privacy Policy.
9. Governing Law
9.1. These Terms are governed by the laws of Queensland, Australia.
9.2. Any disputes will be subject to the exclusive jurisdiction of the courts of Queensland.
Contact Us
If you have any questions about these Terms, please contact us at:
Email: info@soilfreegardening.com.au